SERVICES: ISO STANDARDS

Implementation of ISO standards, support during certification audits ongoing annual support to maintain certification. This includes ISO9001 ISO14001 ISO27001 and ISO22301 (see below for full list and details of all standards)

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ISO 9001:2015 – Quality Management System

Recognised internationally as the world’s most widely adopted Quality Management System (QMS).

ISO 9001 is an international management system standard which can deliver significant commercial benefits. It is a powerful tool for business improvement, and organisations use the standard to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements.

It is regarded as a mark of excellence and quality around the world and over a million organisations globally have improved their businesses with this management system standard.

What are the benefits?

  • Continually improve processes and operations
  • Reduce costs
  • Win more business and compete in tenders
  • Higher customer satisfaction.
  • Increased consistency in business practices.
  • Enhanced employee satisfaction and job security.
  • Risks and opportunities addressed, improved business performance.
  • Build a sustainable business
  • Demonstrate strong corporate governance
  • Work effectively with stakeholders and a supply chain
  • Increase chance of winning contracts including Public Service Sector Contracts

An ISO 9001 QMS system will help you to continually monitor and manage quality across your business and will enable you to identify areas for improvement.

SO/IEC 27001:2022 – Information Security Management System

An internationally recognized best practice framework for an information security management system (ISMS).

ISO/IEC 27001 enables businesses to identify risks to information security and put into place effective controls to help reduce these risks. Providing security for all kinds of digital information, the ISO/IEC 27001 is designed for any size of organization.

Information security management gives you the freedom to grow, innovate and broaden your customer-base in the knowledge that all your confidential information will remain that way

What are the benefits?

  • Identify risks and put controls in place to manage or reduce them and this demonstrates commitment to protect information assets using both organisational and technical controls.
  • Flexibility to adapt controls to specific areas of your business
  • Build stakeholder and customer trust by protecting their data
  • Demonstrate compliance and gain status as a supplier
  • As requirements for data protection toughen, the security of information should be a high priority. ISO/IEC 27001 can help businesses manage their privacy risks with confidence.
  • An independent check that all information security measures in place are adequate.
  • Business Continuity Planning in place to minimise the impact of any crisis.
  • Independent assessment that data is being kept secure.
  • The system answers questions from your customers and certification can actually reduce the amount of information you need to provide for gaining new contracts. 
  • Meet tender expectations by demonstrating compliance
  • Boost reputation and build trust in your organisation

ISO 22301:2019 – Business Continuity Management System

An international standard providing a practical framework for setting up and managing an effective business continuity management system.

ISO 22301 helps businesses understand threats and mitigate damage, specifying the requirements for a management system to protect against, reduce the likelihood of, and ensure recovery from disruptive incidents.

All organisations can be subject to disruptions, the likes of which can include failure, flooding, utility disruption and fire to name a few. Through proactive identification of the impact of disruption, ISO 22301 helps to establish what responses will be necessary in the event of a disruptive incident.

What are the benefits of ISO 22301?

  • Identify and manage threats to your business
  • Take a proactive approach to minimizing the impact of incidents
  • Keep critical functions up and running during times of crisis
  • Minimise downtime during incidents and improve recovery time
  • Demonstrate resilience to customers and stakeholders
  • The impact of disruptive incidents on business can be substantial, regardless of the size of the organization. ISO 22301 helps businesses to understand a range of potential threats and rapidly overcome operational disruption to provide continued and effective service

ISO14001:2015 – Environmental Management System

ISO 14001 is the internationally recognized standard for environmental management systems (EMS). It provides a framework for organizations to design and implement an EMS, and continually improve their environmental performance.

Reducing the environmental impact of your organization’s operations not only contributes to a healthier planet, but also inspires stakeholder trust. An ISO 14001 environmental management system helps you achieve these objectives effectively and demonstrates your commitment to sustainability.

It provides a framework through which you can measure and continually improve your environmental performance in a way that meets the specific needs of your business

What are the benefits?

  • Addresses Public concerns (resources, pollution, climate change)​
  • Satisfies customer requirements
  • Satisfies legal and regulatory requirements
  • Engages employees in commitment to environmental protection.
  • Reduces waste and preserves natural resources.​
  • Reduces costs and tax burdens​
  • Improves Corporate, Social Responsibility (CSR) performance.​
  • Promotes Sustainability (resources, energy, water, biodiversity)

ISO45001 – Occupational Health and Safety Management Systems

Occupational health and safety management systems standard enables organizations to provide safe and healthy workplaces by reducing the risks of work-related injury, as well as by continually improving occupational health and safety (OH&S) performance.

What are the benefits?

  • Improved Employee confidence and Retention.
  • Improve employee safety and reduce Accidents and Injuries.
  • Ensure effective emergency planning is in place.
  • Improved Customer Satisfaction and customer contract compliance.
  • Increase resilience through proactive risk management, incident prevention and continual improvement.
  • Legal and regulatory compliance.
  • Lower staff absences due to injury or illness, increasing productivity.
  • Reduce costs including lower insurance costs

ISO45003 – Psychological Health and Safety At Work

The first global standard giving practical guidance on managing psychological health and safety at work. Inspire trust, innovation and resilience by prioritizing your people’s mental well-being and helping employees remain psychologically healthy and safe at work.

ISO 45003 – Psychological health and safety at work helps you to demonstrate your commitment to your workers’ health.

What are the benefits?

Just like physical health, mental health has a huge impact on the workforce of every organisation. From productivity to employee retention, cultivating a work environment that focuses on psychological well-being can lead to many benefits.

  • Effective management of mental health risks.
  • Improved recruitment, retention and diversity.
  • Enhanced engagement and increased innovation.
  • Improved business resilience with fewer absences from stress, burnout, anxiety and depression.
  • Legal compliance.

Building on ISO 45001 as part of the ISO 45000 – Occupational health and safety management system series, and supported by a strong diversity and inclusion policy, ISO 45003 is a critical continuation of an effective health, safety and well-being strategy that prioritises your people.

ISO44001:2017  COLLABORATIVE BUSINESS RELATIONSHIP MANAGEMENT SYSTEMS

ISO 44001:2017 specifies requirements for the effective identification, development and management of collaborative business relationships within or between organisations. It is applicable to private and public organisations of all sizes, from large multinational corporations and government organisations to non-profit organizations and micro/small businesses.

What are the benefits?

Collaborative business relationships have been shown to deliver a wide range of benefits, which enhance competitiveness and performance whilst adding value to organisations of all sizes:

  • Improved engagement, efficiency and effectiveness.
  • Stronger processes and procedures
  • Improved risk management
  • Enhanced operational skills
  • Sustainable relationships between organisations
  • Attracts new customers

ISO27701:2019  PRIVACY INFORMATION MANAGEMENT

ISO/IEC 27701 is the first standard of its type in the world and is applicable to public and private companies, government entities and not-for-profit organisations. Specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System  as an extension to ISO/IEC 27001:2022 standard for privacy management.

What are the benefits?

  • Provides guidance on the effective protection of privacy
  • Meet data controllers legal obligations
  • Provide assurance to customers, employees and other third parties that their data is being secured appropriately.
  • Clarifies roles and responsibilities for legal compliance.

The Resilient Workplace Implementation of ISO27001:2022.

We have a 100% success rate is getting our clients through the external audit process first time. We make the process easy for our clients by converting what they already have in place to an ISO system and help them to identify and fill any gaps in their information security or quality processes. We effectively engage with all levels of the organisation to ensure employee buy-in and therefore successful implementation of any project we are involved in.

  1. Roles and Responsibilities

Firstly we would define the roles and responsibilities of the project team, this will be comprised of TRW and the company employees. We will then provide employee training where required to implement and maintain the standards.

  1. Establish Clause Exclusions

We will discuss with you the any exclusions to the clauses and controls where the requirement cannot be applied to your organisation e.g. for ISO27001 potentially some of the outsourced functions will not be relevant This will then establish the scope of the system.

  1. Compliance Assessment

We will then assess your existing organisational specific processes and procedures against the clause requirements for 27001:2022. The most effective way we have found to do this is to immediately begin the internal audit program which will identify non-conformances, opportunities for improvement and observations in compliance with the standard requirements.

Using the published guidance in the ISO27002 document for the ISO27001:2022 standard we will also assess against the 93 controls covering the following:

  • Organisational Controls
  • People Controls
  • Physical Controls
  • Technological Controls
  1. Internal Auditing

We will carry out a comprehensive internal auditing program to identify any weaknesses in existing policies and procedures. This will cover site visits and remote audits as appropriate. Full audit reports will be produced for the company along with an action plan to document  the changes needed.

  1. Corrective Actions.

We will then work with the relevant employees to address the non-conformances and to quickly put into place effective solutions and future objectives and targets.

  1. Document Production

We will provide all documents and policies to meet the requirements of the standard and, wherever relevant, will incorporate existing procedures and systems to immediately integrate the system with your existing operations. As part of the service we will also offer advice on how to streamline your system, avoid unnecessary duplication and make it more user friendly to increase its value to the business.

  1. Training

Training will be provided for all employees, relevant critical suppliers  and senior management where required. This can be face to face or on-line depending on your requirements.

We will produce for you a ISO27001:2022 training presentation which we will present to the organisation prior to certification but this can then be used as part of you induction process for future employees.

  1. Risk management, business continuity and emergency response.

We will carry out a review of your risk Identification and management process, and the resulting business continuity and disaster recovery plans.  This will include business impact analysis, identifying maximum tolerable periods of disruption, recovery time objectives, and risk prioritisation.

We will work with you to develop bespoke scenarios for effectively testing the Business Continuity Planning and Disaster Recovery plans and act as an independent observer in evaluating test performance.

As an additional benefit we can advise you how to  align the business continuity planning elements of ISO27001:2022 with ISO22301:2019, Security and resilience – Business Continuity Management Systems which will enable you to achieve certification to this standard should you require it in the future and in the interim you will be able to state to your clients that you conform to the requirements.

  1. Legal Compliance

We will produce a Legal Register listing all legislation relevant to your organisation and then carry out a Legal Compliance Review.

  1. Management Review

Once the system is complete and in place we will organise and chair the management review and risk analysis meetings to review the actions taken to implement the system, status of risks and opportunities for improvement and confirm readiness for external audit. Guidance will be given on setting improvement objectives that will comply with the standard and how to measure performance against these objectives.

  1. Internal Audits

Prior to the external audit we will carry out the final internal audits to ensure the complaint system is fully understood and effectively implemented by all employees and any non-conformances have been addressed effectively. This also includes employee training on what to expect on the external audit and how to provide the information the external auditor will need to see.

  1. External Audit Support

We will attend all external audits and can fully manage these audits on your behalf if required.

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